Payment and Shipping
Shipping is ex works, Solingen, flat fee for shipping is € 6,90 with UPS in Germany.
Shipping with DHL (insured) up to 2 kg:
Within EU: € 13,50
World wide (excl. US, CA, AU, NZ):
€ 18,60 up to a value of goods of € 85,00
€ 26,90 from a goods value > € 85,00
Shipping with UPS (insured) up to 4 kg:
DK, NL, BE, LU: € 12,50
IT, ES, PL, SL, Slow. Rep.: € 23,50
CH, PT, IR, NW: € 30,00
US, CA: € 40,00
AU, NZ: € 45,00
Shipping to German islands – additional costs:
For a shipment to German islands we have to charge additional costs of € 7,60.
Please check your parcel for damages in transit together with your delivery man. Damages have to be confirmed in writing by them. A later customer complaint about delivery damage can't be retraced and considered.
In our web shop you can pay in advance (bank details: OTTER-Messer GmbH, Stadt-Sparkasse Solingen, BLZ: 34250000, account: 1177823, IBAN: DE15342500000001177823, BIC: SOLSDE33) or via debit advice, credit card, purchase on account or deferred payment powered by PayPal.