Buy vouchers

Vouchers can be bought like normal articles, if they are offered in the shop. As soon as you have bought a voucher and this was activated after successful payment, the amount appears under your shopping cart. Now you can send the desired amount by email using the link "Send Gift Voucher".

How to send vouchers

To send a voucher, please click on the link "Send voucher" in your shopping basket. To send a voucher, we need the following information from you: First and last name of the recipient. A valid e-mail address of the recipient. The desired amount (you can also send partial amounts of your credit). A short message to the recipient. Please check your details again before sending. You have the possibility to correct your information at any time before sending.

Shopping with vouchers

Once you have a credit balance, you can use it to pay for your order. During the ordering process you have the possibility to redeem your credit. If your balance is less than the value of your order, you will need to select your preferred payment method to pay the difference. If your credit balance exceeds the value of the goods, the remaining credit is of course available for your next order.

Book vouchers

If you have received a voucher by e-mail, you can book the amount as follows:.
1. click on the link given in the e-mail If you do not yet have a personal customer account, you have the possibility to open an account.
2. after you have placed a product in the shopping cart, you can enter your voucher code there.

If it should come to problems:

If it should come against expectation to problems with a coupon, contact us please by E-Mail : info@otter-messer.de. Please describe the problem as exactly as possible, important details are among others: Your customer number, the voucher code, error messages of the system and the browser you are using.